Commissary/Customer Order – Overview

Net-Chef’s Commissary OrderCustomer Order functions allow locations to issue products and recipe items from a commissary or other supply location within the company.

A Commissary Order is an order placed by a Location "Customer" to a supply location such as a commissary, where both the ordering and supply locations are physical entities of the same company.

There are two types of Customer Orders:

  • An External Customer Order is an order placed for for an entity that does not store or inventory the products within the Crunchtime database.
  • An Internal Customer Order is an order placed by a subsidiary within a location, such as a bar, that intends to store and inventory the ordered products within the Crunchtime database until they are consumed.

Once an order has been saved, each order has one or more processing options that can be selected, depending on the order’s status and the user’s security access. All orders can be opened for viewing. Orders not yet submitted can be edited or submitted, and submitted orders can be picklisted, invoiced, and ultimately reconciled once received.

Note: This functionality is not available for Cruise Lines.

In the Commissary Order screens (under the Purchasing menu), users at the ordering location can:

Create new commissary orders

Edit or Submit Recent Commissary Orders

View or Cancel existing commissary orders

Physical Reconcile each order when the products are delivered

In the Customer Order screens (under the Sales menu), users at a supply location or onboard a ship can:

Create new customer orders

View, Edit or Cancel Recent Customer Orders

Approve (Cruise only), Picklist and Invoice customer orders

Print a Consolidated Picklist

Print a Duplicate Picklist/ Invoice

Create a Product Return for products on a customer order

(Final) Reconcile an order when it is delivered or when there is a discrepancy between the Invoice Quantity and the Physical Quantity of any product on an order

Related Topics:

Related Setup for Commissary/Customer Orders

Product Availability for Commissary/Customer Orders

Process Flow of a Commissary Order

Product Pricing for Commissary/Customer Orders

Key Reports:

Consolidated Picklist

Sales Journal

Customer Order Journal

Customer Order Summary

Purchase Journal

Booking Journal

Purchases By GL

Consolidated Purchases By GL

Supplier Product Pricing