View a Customer Order

Customer Orders can be opened for viewing on screen or to view or print the order document.

Click HERE to see the steps to view a Commissary Order at a restaurant location.

To view a Customer Order:

From the Sales menu, click Recent Customer Orders.
To find a particular order, click on one of the status bins or click the Funnel (Filters) icon to access the screen filters. (The screen can be filtered by any column.)
Under the Actions column, click the View link corresponding to the desired order.
To view, download, and/or print a copy of the order, click the Printer (Export) icon.
When finished, click Close.

Note: Columns for Order Weight and Fill Weight are available to add to this screen; when visible, they will appear in the Export (Print) outputs. These columns will display the Total Weight (in LB) based on the respective quantities for the relevant products. Weights will be calculated for products that have a Containerization Weight Unit of 'LB', 'OZ', 'GM' / 'GRM', or 'KG' defined on the Optional tab of the Company Product details screen in Enterprise Manager. These fields are only visible on screen to Cruise Lines but can be updated by all Company Types via the 080 Company Products import. For details on this file format, see our Standard Interface Guide.