Enterprise Manager FAQs
This list of Frequently Asked Questions provides answers to some of the most common questions about Enterprise Manager. The list is organized by topic to make it easier to find your question.
Click on the Answer toggle control to see the answer and/or find a link to more information about the topic.
Setup
- How do I define the requirements for user passwords?
Answer
The Password and User Security screen can be used to define password requirements and regulate certain levels of user security.
- How do I set up a Post period for a ship location? For a non-ship location? Answer
For ship locations, Post periods are based on the voyages defined in the Cruise Setup screen.For non-ship locations, Post periods can be defined on the Post Calendar tab in the Financial Calendar screen. If allowed, you may also use the Calendar Wizard.
- How do I add new products to a location? Answer
The following steps must be completed for a new product to be created and added to one or more locations:
1. Create a Company Product record for the new product; link the product to one or more departments if the "Use Single Company Department" preference is not enabled.
2. Assign the Company Product to a Bid Sheet and enter Vendor Bids for it in the market for the ordering location(s). If ordering by Master Order, contract the product with a specific vendor.
3. Create a new Location Product record by assigning the Company Product to a primary Storage Location at the desired location(s). This can be done in the following screens:Company Products, Location Products, or Storage Locations.
- Where does the cost of each location product come from? Answer
The cost is updated each time the product is received from a vendor (at the time the order is reconciled). The method of calculating the cost depends on the company’s Accounting Method.
See Inventory Valuation for more information.
- How can I deactivate a location product? Answer
A location product cannot be deactivated manually; it will become inactive automatically if it is not held in inventory and has no transactions associated with it for a set number of post periods.
See Location Product Deactivationfor more information.
- If a company product has been deactivated at the Corporate office, why can I still see it on the Net-Chef Physical Inventory screen at my location? Answer
When a company product record is deactivated, the product remains active at the locations for customer orders and inventory until there is no more on hand.
See Location Product Deactivation for more information.
Bid Master
- How can I see which products/vendors are contracted in particular market? Answer
The Market Master screen lists all of the products under contract in one market. Contract details include the contract price and the contracted vendor.
- How can I see changes to bids and contracts? Answer
The Bid MasterAudit screen allows corporate users to view all changes made to vendor bids and contracts.