Customer Order "Approval" Eligibility

The following settings must also be configured for a user to be able to approve customer orders:

  • The "Approval is Necessary" box must be checked on the Workflow Preferences tab in the Location Details screen for the issuing location.
  • The application user must have User Group access to the "Approve" control for Customer Orders.
  • The Customer record must be linked to a Location Department.
  • The Application User record must:
  • be linked to the Customer that placed the order.
  • be linked to the Location Department for the Customer.
  • have the "Approval Authority" box checked for that department.
  • have an "Approval Limit" equal to or greater than the order total.